Privacy Policy

Last updated: September 2026

Comlegals Limited ("Comlegals", "we", "us" or "our") is a company registered in England and Wales under company number 15669421.

Our registered office is:

37 Windsor Clive Drive
St Fagans
Cardiff
CF5 6HQ

For the purposes of applicable data protection legislation, Comlegals Limited is the data controller in respect of personal information collected and processed in connection with this website and our communications with you.

If you have any questions about this Privacy Notice or how we use personal information, please contact us at:

bill.snowdon@comlegals.com

Depending on how you interact with us, we may collect and process information including:

• your name; 
• your business name and job title or role; 
• your email address; 
• your telephone number; 
• information contained in enquiries or correspondence you send to us; 
• information you provide when arranging or discussing a consultation or our services; and 
• technical information relating to your use of our website, such as IP address, browser type and information about how you use the website, where this is collected through cookies or similar technologies. 

We do not ask you to provide sensitive personal information through this website. You should avoid sending confidential or sensitive information through a website enquiry or email unless we have agreed an appropriate method of communication.

We may use personal information to:

• respond to enquiries and requests for information; 
• communicate with you about our services; 
• arrange and administer meetings or consultations; 
• provide services where you have engaged us; 
• maintain our business and client records; 
• administer and improve our website and services; 
• protect the security of our website, systems and information; and 
• comply with our legal and regulatory obligations. 

We will only use personal information for purposes that are lawful and compatible with the purposes for which it was collected.

The lawful basis we rely upon will depend on the purpose for which we are processing your information.

These may include:

Contract
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate Interests
Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. This may include responding to enquiries, managing business relationships, maintaining business records and improving our services.

Legal Obligation
Where we need to process personal information to comply with a legal or regulatory obligation.

Consent
Where we ask for your consent to a particular use of your information, you may withdraw that consent at any time.

We will identify the appropriate lawful basis before undertaking processing where required. The ICO confirms that organisations must determine and document their lawful bases and include them in their privacy information. 

We may share personal information where reasonably necessary with:

• service providers who support the operation of our business or website; 
• IT, hosting, email and other technology service providers; 
• professional advisers where necessary; 
• regulatory, governmental or law-enforcement bodies where we are legally required to do so; and 
• other parties where you have asked us to do so or where disclosure is otherwise lawful. 

We do not sell personal information to third parties.

Where we use third-party service providers to process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection requirements.

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will ensure that the transfer is made in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to satisfy legal, accounting, regulatory or reporting requirements.

The appropriate retention period will depend on the nature of the information and the reason for which we hold it.

Information relating to an enquiry that does not result in an ongoing relationship will normally be retained only for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records.

Where information forms part of our client or business records, longer retention periods may apply where required or reasonably necessary.

Subject to applicable legal conditions and exemptions, you may have the right to:

• request access to the personal information we hold about you; 
• request correction of inaccurate or incomplete information; 
• request deletion of your personal information; 
• request restriction of processing; 
• object to certain processing, including processing based on legitimate interests; 
• request the transfer of certain personal information to you or another organisation; and 
• withdraw consent where we rely on consent as our lawful basis. 

You also have an absolute right to object to the use of your personal information for direct marketing.

If you wish to exercise any of these rights, please contact:

bill.snowdon@comlegals.com

We may need to verify your identity before responding to a request.

Our website may use cookies and similar technologies to ensure that the website operates properly and, where applicable, to understand how visitors use the website and improve its performance.

Where cookies or similar technologies require your consent, we will ask for that consent before using them.

You can control or restrict cookies through your browser settings and, where applicable, through the cookie controls provided on our website.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no transmission of information over the internet or storage system can be guaranteed to be completely secure.

We do not use personal information collected through this website to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.

We may update this Privacy Notice from time to time to reflect changes in our business, our website, the way we process personal information or applicable legal requirements.

The latest version will be published on this website and will show the date on which it was last updated.

If you have concerns about how we have handled your personal information, we would encourage you to contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.

Information about making a complaint is available from the ICO at:

Information Commissioner's Office – Making a complaint